Privacy Policy

Hereunder, we describe the treatment of your personal data and the rights that assist you in accordance with the current data protection regulations – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April, 2016, on the protection of natural persons with regard to the processing of personal data, and the regulation that develops it, hereinafter, “general data protection regulation” or “GDPR”.

Responsible for processing and contact information 

The entity responsible for the processing of your data is HSI SL, with registered office in Barcelona, ​​Calle de Álava, 140, 5º 2ª, CP 08018 and CIF B58573965. If you wish, you can contact us by email at the following address: info@hsi.es

For what purpose(s) will we process your data and on what legal basis?

Your personal data is processed, in accordance with the provisions of the GDPR, on the legal basis and for the purposes indicated below:

Consent of the interested party

The processing of your personal data will be done as long as you have given us your consent, for the following purposes, depending on the form completed in each case and the consents you have given us:

Data captured through the contact form and blogs:

First of all, respond to queries, requests, comments, doubts, complaints, or any other concern that has been sent to us through the contact channels. It is understood that by completing the contact forms and providing the necessary data, the interested party will give their consent to process their data for this purpose.

Communicate your data to distributors, if necessary, in order to respond to queries, requests, comments, doubts, complaints, or any other concern that has been sent to us through the contact channels.

Manage your subscription and participation in blogs. It is understood that by completing the subscription forms and providing the necessary data, the interested party will give their consent to process their data for this purpose.

Make free commercial, descriptive, and informative communications, both through electronic means (email, SMS, instant messaging applications, social networks, push notifications, etc.) and non-electronic means.

Review your activity history, navigation analysis, and use of digital channels through the information captured by cookies (see below).

Data captured through the form “Do you want to be part of our team?”:

Receive and manage your participation in current and future selection processes, based on the information collected in person or through the telematic channels enabled for this purpose. There are mandatory completion data as specified in the “Work with Us” form, and your refusal to supply them will imply not being able to participate in the current or future selection processes.

HSI S.L. will process your data for the following purposes:

Obtain, store, and manage the data protection consents provided, in order to demonstrate that they comply with the provisions of data protection regulations.

Comply with those legal obligations established by the Law of Information Society Services and Electronic Commerce.

In this sense, in the event that you do not allow the processing of your personal data for this purpose, and since the processing of these is necessary to comply with the legal obligations applicable to HSI S.L., it will not be possible to provide the services you request.

 

Conditions of data use HSI S.L.

 

Purpose of Use Marketing and Advertising Store data in CRM in order to send concrete information about HSI products or services, events where HSI participates, news of interest to the community and participate in specific marketing campaigns
Legitimation of the treatment  The Organic Law 15/1999, of December 13, on the Protection of Personal Data and its regulations, as well as the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 The grantor is not obliged to grant the requested data and therefore if they do, it is by virtue of their free will
Recipients HSI S.L. HSI 
Rights The grantor of personal data may exercise the rights recognized in the Law  

The grantor may exercise the rights (access, rectification or deletion, opposition, portability, Right to withdraw the consent given, Right to claim before the Control Authority) by sending postal or electronic mail attaching a scan of the DNI to info@hsi.es or to the address of the person responsible for the treatment

Provenance The data will always come from the grantee In no case will HSI use the image, voice, name, or any other personal data for other purposes without the express consent of the owner.

 

Conditions of data use of Comunidad HSI S.L.

 

 

Purpose of Use Marketing and Advertising Store data in CRM in order to send concrete information about HSI products or services, events where HSI participates, news of interest to the community and participate in specific marketing campaigns
Legitimation of the treatment  The Organic Law 15/1999, of December 13, on the Protection of Personal Data and its regulations, as well as the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 The grantor is not obliged to grant the requested data and therefore if they do, it is by virtue of their free will
Recipients HSI S.L. HSI
Rights The grantor of personal data may exercise the rights recognized in the Law  

The grantor may exercise the rights (access, rectification or deletion, opposition, portability, Right to withdraw the consent given, Right to claim before the Control Authority) by sending postal or electronic mail attaching a scan of the DNI to info@hsi.es or to the address of the person responsible for the treatment

Provenance The data will always come from the grantee In no case will HSI use the image, voice, name, or any other personal data for other purposes without the express consent of the owner.

 

Justified in a legitimate interest

When necessary, HSI SL will process your personal data to satisfy its own legitimate interests, provided that its interests, rights, and fundamental freedoms do not prevail over said legitimate interests of HSI SL. In this sense, your data will be processed for the following purposes:

Carry out statistical and profile management studies, debugging, and qualifying these profiles in order to identify potential commercial actions that may be of interest to you.

Propose your participation in satisfaction surveys and analysis in those cases in which you have registered on the Web and/or in products and services expressly contracted by you. These surveys will be in any case related to the contracted product or service.

Computer control of web pages: HSI SL will carry out those surveillance and control actions on the web page in order to prevent and detect any fraudulent use, unauthorized access, alteration, or loss of information of personal or non-personal information.

Comply with a legal obligation applicable to the controller.

Automated individual decisions and profiling

We do not use fully automated decision-making processes as described in article 22 of the GDPR. In the event that we employ this procedure from time to time, you will be informed of this and you will have the right to obtain human intervention in decision-making.

Also, your data may be processed in order to assess different aspects (profile determination) in order to inform and advise you about our services based on your preferences.

 

To which recipients will your data be communicated?

To carry out all the purposes described above, HSI S.L. has the collaboration of third-party service providers who may have access to personal data as a result of the execution of the contracted services. In any case, HSI S.L. follows strict selection criteria for said third parties in order to comply with their data protection obligations and sign with them their corresponding data protection agreement, where these third parties are obliged to fulfill their obligations. in data protection, and specifically, to comply with legal, technical and organizational measures, the processing of personal data for the agreed purposes, and the prohibition of processing such personal data for other purposes or transfer to third parties.

Additionally, HSI S.L. may disclose personal data and any other user information when required by public authorities in the exercise of the functions that they are legitimately attributed and in accordance with the provisions that are applicable in those cases where it is necessary.

 

How long will we keep your data?

Regarding the retention periods of the data supplied by the interested party through the site, the following conservation criteria will be applied depending on the purposes for which they were provided:

The personal data that has been provided by the interested party to contact HSI SL and request information will be kept by HSI S.L. as long as the treatment is maintained and as long as its deletion is not requested by the interested party and where appropriate until the deadlines are completed legal for compliance with obligations and attention to possible responsibilities.

 

When the interested party has expressly authorized the delivery of advertising information, the data will be kept by HSI S.L. as long as the treatment is maintained and as long as its deletion is not requested by the interested party and, in the case that the interested party requests to delete the data, until completing the legal deadlines for compliance with obligations and attention to possible responsibilities.

The personal data that has been provided by the interested party for the activation, subscription or contracting of a service, will be kept by HSI S.L. while the contractual relationship is in force and, once this purpose is finished or the deletion of the data by the interested party is requested and, in that case, until completing the legal deadlines for compliance with obligations and attention to possible responsibilities.

How have we obtained your data?

 

The personal data that HSI S.L. processes are the personal data collected through the forms enabled on the website.

In the event that it is necessary to attend to the petition or request to exercise a right, HSI S.L. could request information from any third party that may have received your information in order to respond to your request.

Follow us on social networks

Social networks are services provided by third-party providers that allow the user to participate in a virtual community with other users through which they can generate their own public profile where they can create and share content, information, and personal data with other network users. Pages, accounts or profiles can be created and shared on a social network for personal and/or commercial purposes. The operation of the social network is regulated firstly, by the conditions established by the owner and/or provider of the network and secondly, when it comes to pages, accounts or profiles for commercial purposes, by the terms and conditions established by the person in charge of the profile or commercial account who, in his case, will also be responsible for the treatment of their data.

 

HSI S.L. has profiles on some social networks which are linked and accessible to the user, through the corresponding icons and links published on the site. The user can follow us and become a fan of the official pages of HSI S.L. on the aforementioned social networks.

The user is informed that the treatment of the data that is carried out through the pages, profiles, or accounts of HSI S.L. in social networks will be governed by the corresponding policies and conditions of both the official page and the provider and owner of each network, being the owner and provider of the social network responsible for the file of the user’s personal data that are processed on the official page.

Recommendations to users

HSI S.L. recommends that users use the latest versions of computer programs for their Internet browsing, given the incorporation of greater security measures in these.

Likewise, HSI S.L. recommends users to use the security mechanisms at their disposal (secure web servers, cryptography, digital signature, firewall, etc.) to protect the confidentiality and integrity of their data as necessary, given that there are risks of impersonation or violation of communication.

 

HSI S.L. reminds users that the Internet is not secure. However, different means exist and are developed that allow you to improve the protection of your data. Use whatever means you can to protect your data and communications, such as the legally available encryption for confidential email and access codes to your own PC.

HSI S.L. warns users that whenever they provide personal information over the Internet via email, newsgroups, discussion forums, etc., keep in mind that such information may be collected and processed for purposes not desired by users, for which HSI S.L. recommends that users inform themselves about the confidentiality and privacy policies of the online sites they visit.

HSI S.L. warns users to keep in mind that, unless they use encryption mechanisms, email on the Internet is not secure. Email messages and discussion boards may be subject to counterfeiting and impersonation, which should be taken into account whenever they are used. If you do not want to publish your email address, configure your browser so that it does not leave your email address on the web servers they access.

What are your rights when you provide us with your data?

In accordance with the provisions of the General Data Protection Regulation, as well as the national regulations on data protection, you have the right to exercise, if you wish, the rights of access, rectification, and deletion of data, as well such as requesting that the processing of your personal data be limited, opposing it, requesting the portability of your data, as well as not being the subject of automated individual decisions.

Additionally, in case the described personal data treatment is based on the consent given by you, you can revoke said consent at any time. In this sense, it should be noted that the revocation of the consent given will not affect the lawfulness of the treatment carried out prior to the withdrawal of said consent.

You can exercise the rights described above through the following channels, providing the necessary documentation that allows us to verify your identity (copy of your ID, passport, NIE, etc.):

By written form, send a request addressed to Calle de Álava, 140, 5º 2ª 08018 Barcelona

By email, to the following address info@hsi.es

Updating policies

Without prejudice to the preferential application of specific legal texts for this purpose such as informative texts that are contained in data collection forms published by HSI S.L. on the site, as well as in the conditions of particular services, HSI S.L.will periodically update this privacy policy and treatment of personal data of the website users. Any modification of this policy will be published on the HSI S.L. website, taking into account each user that, the treatment of personal data that in its case communicates to HSI S.L. will be governed by the rules established and in force at the time of said communication.

Who can you file your claims with?

In case you believe that your data protection rights have been violated or you have any claim regarding your personal information, you can reach the contact, whose contact information can be found in section 1.

In any case, those interested can always go to the Spanish Data Protection Agency, the data protection control authority: http://www.agpd.es., C / Jorge Juan number 6, 28001, Madrid.

 

Cookies policy

This website uses its own and third-party cookies to offer you a better experience and service. By browsing or using our services, the user accepts the use we make of ‘cookies’. However, the user has the option of preventing the generation of ‘cookies’ and the elimination of them by selecting the corresponding option in their browser. In case of blocking the use of ‘cookies’ in your browser, some services or functionalities of the website may not be available.

What is a ‘cookie’?

A ‘cookie’ is a small piece of text that websites send to the browser and is stored in the user’s terminal, which can be a personal computer, a mobile phone, a tablet, etc. These files allow the website to remember information about your visit, such as your preferred language and options, which can make your next visit easier and make the site more useful by customizing its content. Cookies play a very important role in improving the experience of using the web.

How are ‘cookies’ used?

By browsing this web page, the user accepts that ‘cookies’ can be installed in their terminal and that they allow us to know the following information:

  • Statistical information on the use of the web.
  • The ‘login’ of the user to keep the session active on the web.
  • The preferred web format for access from mobile devices.
  • The latest searches made on the web services and personalization data on these services.
  • Information about the ads that are displayed to the user.
  • Information from the surveys in which the user has participated.
  • Data on the connection with social networks for users who access with their Facebook or Twitter users.

 

Types of ‘cookies’ used

This website uses both temporary session cookies and permanent cookies. Session ‘cookies’ store data only while the user accesses the web and permanent ‘cookies’ store the data in the terminal so that they are accessed and used in more than one session.

Depending on the purpose for which the data obtained through ‘cookies’ is processed, the website may use:

Technical ‘cookies’

They are those that allow the user to navigate through the web page or application and use the different options or services that exist in it. For example, control traffic and data communication, identify the session, access restricted access web parts, remember the elements that make up an order, make the request for registration or participation in an event, use security elements during the browsing and storing content for the broadcast of videos or sound.

Personalization ‘cookies’

They are those that allow the user to access the service with some general characteristics predefined in their terminal or that the user defines. For example, language, type of browser through which you access the service, selected content design, geolocation of the terminal, and the regional configuration from where the service is accessed.

Advertising ‘cookies’

They are those that allow the effective management of the advertising spaces that have been included in the web page or application from which the service is provided. They allow the content of the advertising to be adapted so that it is relevant to the user and to avoid showing ads that the user has already seen.

Statistical analysis ‘cookies’ 

They are those that allow monitoring and analysis of user behavior on websites. The information collected through this type of ‘cookies’ is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, in order to introduce improvements in the service depending on the usage data that users make.

Third-party ‘cookies’ 

In some web pages, third-party cookies can be installed to manage and improve the services offered. For example, statistical services from Google Analytics and Comscore.

How to manage ‘cookies’ in the browser?

The user has the option to allow, block, or eliminate the ‘cookies’ installed on their computer by configuring the options of the browser installed on their terminal:

To adjust the permissions related to ‘cookies’ in the Google Chrome browser:

  • Click on the menu located on the toolbar.
  • Select Settings.
  • Click Show advanced options.
  • In the ‘Privacy’ section click on the Content settings button.
  • In the ‘Cookies’ section, you can configure the options.

To adjust the permissions related to ‘cookies’ in the Mozilla Firefox browser:

  • At the top of the Firefox window click on the Tools menu.
  • Select Options.
  • Select the Privacy panel.
  • In the Firefox option, you can choose Use custom settings for history to configure the options.
  • To adjust the permissions related to ‘cookies’ in the Internet Explorer 9 browser:

To adjust the permissions related to ‘cookies’ in the Internet Explorer 9 browser:

  • At the top of the Internet Explorer window click on the Tools menu.
  • Select the Security tab and use the option Delete browsing history to delete cookies. Check the ‘Cookies‘ box and then click Delete.
  • Select the Security tab and access Settings. Move the slider all the way up to block all cookies, or all the way down to allow all cookies. After that, click OK.

In case of blocking the use of  ‘cookies’ in your browser, some services or functionalities of the website may not be available.

In some browsers, specific rules can be configured to manage ‘cookies’ by website, which offers more precise control over privacy. This means that ‘cookies’ can be disabled from all sites except those that are trusted.