It is a new HSI telephone service, which complements the use of Teams that allows the switchboard of your company to make and receive calls from the public network. In this way, Teams becomes 100% a workplace.
What is Teams?
Microsoft Teams is a unified communication and collaboration platform that combines chat, video meetings, file storage, and collaboration. Now it can also become the switchboard of your company. The service is part of the Microsoft 365 package and can be integrated with both Microsoft and third-party applications.
What does this system consist of?
It consists of having a business phone system. This new system enables the call control and cloud PBX functions of Microsoft 365 with Microsoft Teams. A central exchange (PBX) is a telephone system with the necessary functionalities for a company. The Office 365 phone system offers PBX capabilities but without the complex and expensive cost of equipment. This new IP phone system allows you to replace your existing local PBX system with an Office 365 feature set that is tightly integrated into your cloud experience.
What services does Nubicuo Voice offer?
Create a menu system that allows external and internal callers to locate and make or transfer calls to users or departments within your organization.
Configure how call queues are managed for your organization. For example, set up greetings and music on hold, find the next available call agent to handle the call, and so on.
Options for call forwarding and simultaneous calls
Set up forwarding rules so calls can be made anywhere, or forward calls to colleagues or voicemail.
Play a call or meeting on another device that is connected to Teams. for example, if you switch from your PC speakers to headphones with a microphone.
Benefits of Nubicuo Voice
Business calls in the cloud
Technical customer support experiences
Collaborative calls experiences
Global administrative experiences
Monthly costs per extension
Unlimited calls to national landlines and mobiles
1 channel + 1 DID per extension
Microsoft 365 Phone System license included
Does not include the E1, E3 license, or plan required for the Teams PBX.