ADOPTION AND CHANGE MANAGEMENT
Adoption and change management is the process carried out to digitally adapt and transform the processes of companies.
Current status of companies
The modernization and digitization of the business environment has a long way to go. It is a problem, but also a sign that there is a huge room for improvement. Being more competitive, not just locally, but globally, must be one of our main goals as a company. Most companies keep using technology only to store information. Processes are not digitized. Information is not unified, centralized, or shared. Neither do they analyze data, therefore they cannot improve.
Processes are not digitized
Data is not analyzed, therefore they cannot improve
Information is not unified, centralized, or shared
Most companies keep using technology solely to store information
Current status of users
Increasingly, users have begun to value the modern tools that facilitate their work within companies. They are the ones who seek efficiency and effectiveness. On many occasions, even before the company’s own management. If the company does not provide them with the means to be more efficient, frustration and bad habits are generated. Presently, users:
Are not trained in the tools they use
Waste a lot of time on ineffective processes that do not add value
Cannot work flexibly, or remotely
What does digital transformation entail?
Define and disseminate them so that they improve in quality, speed, and results.
Information and Access
It should be available where and when we need it.
Relationship with Clients, Suppliers, and Partners
It must be able to be done from anywhere, and from multiple devices (such as mobile or tablet, among others).
Train users to take advantage of all the benefits of digital transformation.
It’s about providing employees with flexibility and modern tools that result in increased engagement and productivity. The daily life of each member of a company, and the routine associated to their work station, leads them to develop bad habits that are difficult to see from the inside. This is why everything they do will be questioned, in an open and blatant manner.
How do we do it?
We analyze the areas to understand the what, how, who and when things are done.
With the results of Phase 1, we will propose some digital changes accompanied by the objectives and results that we want to obtain.
With the results of Phase 2, we will carry out all or some of the proposals mentioned before.
The use of applied solutions should be measured. In case of deviations, the causes will be analyzed and the correct actions will be determined.